What does a commercial cleaning service include?

Standard commercial cleaning includes vacuuming and mopping all floors, surface dusting, kitchen and breakout area cleaning, toilet sanitisation, bin emptying and replacement of liners, high-touch surface disinfection (door handles, light switches, lift buttons), glass and entry door cleaning, plus periodic deep cleaning.

What's NOT included in standard commercial cleaning?

Carpet shampooing (typically quoted separately), window cleaning above ground floor, high-pressure cleaning, biohazard response, post-event cleanup, post-construction cleans, end-of-lease vacate cleans. These are usually available as add-ons but quoted separately.

What's the difference between commercial and residential cleaning?

Commercial cleaning is contracted and recurring (programmed visits), involves WHS compliance documentation, requires public liability insurance, is performed by police-checked staff during agreed hours, and follows a written scope of work. Residential cleaning is typically ad-hoc.

Can I customise what's included in my commercial cleaning contract?

Yes. Every contract starts with a site walk-through and a written scope of work tailored to your premises. You decide which tasks happen daily, weekly, monthly or quarterly.

What does commercial cleaning include?

Commercial cleaning is contracted, programmed cleaning of business premises — offices, retail, medical, industrial, hospitality and strata buildings. This guide covers exactly what's included in a standard commercial cleaning contract in Sydney, and what's quoted as an add-on.

The exact scope is always tailored to your premises — a CBD office tower has different cleaning needs to a Western Sydney warehouse. But there's a standard core that applies to almost every commercial contract. We cover it here.

For a quote specific to your premises, call ANZ Cleaning Services on 0291 406 006 or use the quote form. Quotes are free, written, and include the complete scope of work.

Daily commercial cleaning inclusions

Floors: vacuum all carpeted areas; mop hard floors; spot-clean spills.
Surfaces: dust all horizontal surfaces — desks, ledges, shelving, partition tops.
Bins: empty all rubbish and recycling; replace liners.
Toilets: full sanitisation, restock paper/soap/sanitiser, mirror clean, floor mop.
Kitchens: wipe down benchtops, sink, splashbacks, appliances; mop floor.
High-touch zones: disinfect door handles, light switches, lift buttons, photocopier handles.
Entry: clean glass entry doors, wipe entry mats, sweep entry foyer.

Weekly commercial cleaning inclusions

Detail clean of kitchens — inside fridge top, under appliances, oven exterior.
Toilet deep clean — grout treatment, mirror polish, full chrome polish.
Damp dust all skirting boards, window sills and ledges.
Internal glass and partitions cleaned.
Empty and sanitise larger waste bins.
Vacuum under-desk zones and edge vacuuming.

Monthly + quarterly commercial cleaning inclusions

High-reach dusting — light fittings, picture frames, ceiling vents.
Detail clean of all kitchen appliances inside and out.
Sanitise phones, keyboards, computer accessories.
Inspect and spot-treat carpet stains.
End-of-trip facilities deep clean (showers, lockers, drying racks).
Quarterly: hot-water-extraction carpet cleaning, deep HVAC grille clean.

Typical add-ons (quoted separately)

Hot-water-extraction carpet cleaning — typically quarterly.
Window cleaning — internal monthly, external ground-floor quarterly.
High-pressure cleaning — car parks, footpaths, building façades.
Post-event cleanup — function rooms, conference venues, hospitality.
Biohazard response — blood, body fluids, post-trauma scenes.
Emergency cleanup — flood, sewage, post-incident response.
End-of-lease (vacate) cleans — full commercial bond-back programmes.

WHS and compliance documentation included

Site induction records for every cleaner.
SWMS (Safe Work Method Statements) for the site.
SDS register for every chemical used.
Signed cleaning logs issued monthly.
Certificates of currency on request (public liability + workers compensation).
Annual scope review with named supervisor.

Get a free quote for your premises

ANZ Cleaning Services delivers commercial cleaning across every Sydney suburb from our Wentworthville HQ. Free no-obligation quotes within 48 hours of a site walk-through.

Call 0291 406 006 Get a free quote

Related services:

Commercial Cleaning Office Cleaning Strata Cleaning

Sydney suburbs:

Sydney CBD Parramatta